Ombudsman

This channel aims to address complaints, suggestions, and criticisms from customers and users of BPCE Equipment Solutions Brasil products and services that have not been resolved or satisfactorily addressed, as well as to identify opportunities for improvements to enhance customer satisfaction.

Please send an email to: ouvidoria-br-es@groupebpce.com or call toll-free at 0800 770 9798.

Operating hours: 9:00 AM to 5:00 PM, Monday to Friday (except holidays).

Important alert: BPCE ES Brasil does not operate in the retail segment, does not offer direct credit or financing to individuals through intermediaries or its website. We do not accept payments via pix.

Documents

Documents